WASHINGTON – To support its innovation efforts, the US Customs and Border Protection (CBP) developed a mobile application that serves as a one-stop shop for travelers and stakeholders to access CBP mobile applications and services.

Through a series of intuitive questions, the app guides users to the appropriate services based on their specific needs, such as: B. reporting their arrival, filling out documents or making appointments for CBP services. In particular, the CBP One ™ Mobile App offers travelers the opportunity to optimize their trip to the USA by providing information before or on arrival or departure. It also increases transparency for CBP stakeholders through online access to service requests, live status updates and direct chat functions.

“CBP has developed a one-stop portal for its mobile applications and services that provides travelers with a safe and convenient way to provide information about their arrival to or departure from the United States,” said Diane J. Sabatino, Deputy Assistant Commissioner for Field Operations, U.S. Customs, and Border Protection. “CBP has conducted a comprehensive review of its services to determine how we can successfully leverage new technology to add an extra layer of security and efficiency while supporting travel recovery efforts.”

CBP One ™ began rolling out its capabilities starting with the ability for brokers and freight forwarders to schedule inspections for perishable cargo and travelers to apply for an I-94, an existing I-94, or its previous itinerary over the past five years view and check the waiting times at the land border from your mobile device. Additional services planned for future releases include pleasure craft reporting, the ability to apply for and upgrade a cruise license, view the status of a Trusted Traveler Program application, and grant CBP services for merchant ship arrival and non-perishable cargo checks to plan.

The CBP One ™ Mobile App is available in the Apple App Store and Google Play. Travelers can download the free CBP One ™ app onto their web-enabled smart device and must create a login.gov account to access the services. Travelers who already have a login.gov account should log into their existing account.

For more information, see https://www.cbp.gov/about/mobile-apps-directory/cbpone.