SAN FRANCISCO, Oct 6, 2021 (GLOBE NEWSWIRE) – As the hospitality industry begins to recover from the effects of COVID-19, it faces two new challenges – a labor shortage and the move to a cashless economy. According to a poll by Joblist, a third of ex-hotel workers say they won’t be returning to the industry at all. They cite low wages and a lack of social benefits as the main reasons for their decision. eTip.io, a San Francisco-based technology company, is introducing a new cashless tipping tool to meet this challenge by providing a win-win-win solution for hotel owners / managers, employees and guests.

Hospitality workers rely largely on tips to raise hourly wages, but in a society where consumers are increasingly embracing cashless alternatives, tipping has become a challenge for everyone. Increasing the tip is essential to generating a viable wage that will ultimately lead to attracting, motivating, and retaining employees. eTip.io has developed a solution that removes the barriers that prevent guests from tipping. It offers suggested pre-loaded amounts to tip both front-end and back-end employees. solves the dilemma that guests have no cash in an increasingly cashless society; and reminds the guest to leave a tip at all. Guests simply scan a QR code with their cell phone, choose one of the suggested tip amounts or a custom amount, and click the Tip button. There is no app to download and no fee for the guest. The product also gives guests the opportunity to rate the service provided by hotel staff. More tips and good reviews lead to higher wages and increased job satisfaction among employees.

Not only employees and guests benefit from eTip.io. Hoteliers value the product because it generates happier and more productive employees and it tracks employee performance through guest reviews. “Our team members call it their ‘sideline’ for advice,” said Alan B. Hardway, VP of Operations at SJB Management. “It was great to see the housekeepers become more involved with our hotel guests. It was insightful to understand that good customer interaction can lead to more tips.”

“Our product benefits hospitality owners / managers by tracking, motivating and retaining the right people,” says Nicolas Cassis, founder / CEO of eTip.io. “Employees can quickly see how the involvement of customers increases the tip. They take on responsibility. A competent employee will invest more energy in their work performance. In the end, this means that the guests have an unforgettable experience and builds customer loyalty.”

Through eTip.io, managers can track good and bad customer reviews by giving employees quick feedback from guests.

eTip.io is easy to install for companies and can be seamlessly integrated into hotel POS systems. It also eliminates credit card processing fees and the hassle of splitting tips at the end of the shift. “We’re always looking for ways to differentiate our company and be a great place to work. The ability for our guests to electronically tip and give our employees the ability to make extra cash is exactly what we’ve been looking for, ”said Jessica Neville, VP Operations, Waterview Hospitality & MPH. “We contacted several providers and found out very quickly that eTip.io was superior to the others. Their service was top notch and the technology far outweighs the others. I can highly recommend them. “

About eTip.io
eTip.io is an innovative technology company based in San Francisco focused on the hospitality industry. The mission of eTip.io is to use the power of technology, innovation and gratitude to financially empower every individual and every company that depends on tips.

eTip.io strives to create a seamless, secure, and instant digital payment solution that enables customers to thank individuals and businesses with generous tips.

visit https://etip.io/ for more information or send us an email at contact@etip.io

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