In the spring of 2020, companies across the travel industry began implementing new initiatives to take health and safety protocols to the next level. Nobody could imagine how long the coronavirus would last, but hotels, cruise lines, airplanes and other parts of the industry continue to take up these initiatives almost two years later.

For Playa Hotels & Resorts, it is Promise for a safe stay, and it’s being implemented in all hotels and resorts across Mexico, Jamaica, and the Dominican Republic.

Guests visiting the properties can expect to find several protocols that have become second nature in the past year, such as wearing masks, frequent temperature checks, and social distancing. Keeping your distance is usually not a problem in the resorts, as many of them are spacious and offer guests plenty of space to find their own areas.

By the pool at the Hilton La Romana, an all-inclusive resort for adults, Punta Cana, Dominican Republic. (Courtesy photo of Playa Resorts)

The spaces that originally offered no opportunity for social distancing have been reinvented. Restaurants, pool decks, and entertainment venues have all been reconfigured to provide more space between parties.

Disinfection means that each area is thoroughly disinfected throughout the day, and high-traffic areas in the common areas of the resorts are disinfected and cleaned every hour.

Visitors looking to explore the destination around the resort they are staying at can also rest assured that they are in safe hands, as all local partners for transportation and excursions must use the same health and safety protocols as Playa in applies to the accommodations.


Deluxe Room with Side Sea View at the Hilton La Romana Resort & Water Park. (Photo via Playa Hotels & Resorts)

From the smallest details (disinfecting the luggage arriving at the resort, temperature measurement, etc.) to the larger ones (redesigning the seating areas), Playa Hotels & Resorts has implemented health and safety initiatives so that guests can feel safe and enjoy their vacation as always.

Whether it Family vacation in Montego Bay or adult-only getaways in Carmen beach, Playa caters to travelers of all types, connecting them with well-known brands they can trust.

To learn more about the promise of a safe stay, contact a travel advisor or visit www.playaresorts.com/safe-stay-promise.