FORT WORTH, Texas – American Airlines optimizes and helps customers travel safely when they are ready to fly. Working with the Italian airport authorities and coronavirus (COVID-19) test partner GoHealth Urgent Care, American is a leader in safe travel.
- The airline is opening quarantine-free flights from New York (JFK) to Milan (MXP) and Rome (FCO).
- Customers from multiple states, including the airline’s hubs in Charlotte, North Carolina (CLT) and New York City (JFK), have convenient access to preflight testing through GoHealth Urgent Care.
FORT WORTH, Texas – American Airlines optimizes and helps customers travel safely when they are ready to fly. By working with Italian airport authorities and the test partner for coronavirus (COVID-19) GoHealth Urgent CareAmerican is the leader in safe travel.
“We’re proud to offer additional options for our customers to make travel easier when they start planning their worldwide trips,” said Alison Taylor, American chief customer officer. “We have worked closely with local authorities and test providers to ensure we continue to provide world-class safety, confidence and convenience and look forward to welcoming our customers aboard soon.”
Quarantine-free trip to Italy
Customers traveling on flights marketed and operated by American Airlines from New York City (JFK) to Milan (MXP) and JFK to Rome (FCO) will be able to travel quarantine-free for the coming days and weeks when the service returns . Before traveling, customers must provide evidence of the required negative COVID-19 test. According to current Italian regulations, upon arrival in Milan or Rome and after a second test at the airport that gives a negative result, travelers can waive the local quarantine requirements after the trip, allowing customers to maximize their time in Italy. American resumes daily service to the MXP on April 4 and three-weekly service to the FCO on May 8, after being suspended for a year. Both flights are operated on a Boeing 777-200.
More pre-flight COVID-19 testing options
Starting March 28, customers will have access to personal testing at 150+ local emergency care facilities or hospitals through GoHealth Urgent Care, a national leader in COVID-19 testing partnerships.
“Our customers trust American to help them prepare for travel, whether it’s easy access to testing through providers like GoHealth Urgent Care or other resources like our online travel tool,” said Julie Rath, vice president Customer Experience and Reservations at American. “We hope that the additional possibility of on-site testing in many of our customers’ local communities will help them easily tick off an important item in their pretravel checklist and give them more confidence that they are ready to travel.”
As part of this collaboration, customers have the option of performing a PCR or Rapid Molecular COVID-19 test at a nearby GoHealth Urgent Care Center. Soon, customers near the US hub in Charlotte, North Carolina and in other markets will be able to access GoHealth Urgent Care’s fast PCR testing capabilities, allowing customers to get PCR test results in around 30 minutes instead of days waiting sample to be processed in a laboratory.
“Our network of conveniently located on-demand care centers and virtual capabilities has placed us in a unique position to provide critical support to communities and industries across the country during the pandemic,” said Todd Latz, CEO of GoHealth Urgent Care. “We are proud to partner with American Airlines as they bring more travelers back to heaven safely. ”
Customers can visit aa.com/covid19testing to view GoHealth Urgent Care locations. Additionally, through LetsGetChecked and CareNow, travelers can find more information about preflight testing resources and other steps American has taken to help customers travel safely aa.com.
Prepared for the air
With customers ready to go back to heaven, American is providing the resources they need to understand travel needs, preflight testing resources, and more. Customers can visit Prepared for the air to get started.
About the American Airlines Group
The purpose of the American is to mentor people on the path of life. American Airlines Group Inc. stocks trade on the Nasdaq under the ticker symbol AAL, and the company’s stock is included in the S&P 500. Learn more about what’s happening at American by visiting news.aa.com and connect with American on Twitter @ AmericanAir and at Facebook.com/AmericanAirlines.
GoHealth Urgent Care positions itself as one of the fastest growing and most technologically advanced on-demand care companies in the country. GoHealth operates approximately 160 on-demand care centers in the greater New York area, metropolitan Portland, Oregon-Vancouver, Washington, the San Francisco Bay Area, Hartford and southeast Connecticut, Winston-Salem and Charlotte, North Carolina , St. Louis and Springfield, Missouri, Oklahoma City, Oklahoma, Northwest Arkansas and Delaware. To learn more, please visit To learn more, please visit www.gohealthuc.com.