Celebrity Cruises, the Royal Caribbean Group’s brand, says a new partnership with digital health company Sharecare will help keep guests safe as every effort is made to keep them safe from COVID-19 and other public health outbreaks protect.
Celebrity implements the Sharecare Health Security VERIFIED system, which will ensure that health and safety measures – from employee wellbeing and safety to onboard disinfection to contactless adjustments for in-room dining – are comprehensive and by the crew be closely followed.
Celebrity Silhouette (Photo Courtesy Celebrity Cruises)
To maintain a ship’s Sharecare Health Security VERIFIED status, a team on each ship runs a pre-cruise review process that covers a long list of touchpoints, including embarkation and disembarkation, housekeeping, and common areas and activities.
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The technology-based solution enables Celebrity headquarters staff to follow the verification process in real time and ensure that each captain and crew confirms compliance with the health and safety protocols of the Centers for Disease Control and Prevention and the local ports.
On any Celebrity cruise, passenger boarding does not begin until the ship has received “Health Safety” from its executive committee. Once this is done, handheld devices will notify passengers that their ship has been re-verified and is ready to board.
“This notification and re-examination between each cruise is intended to give travelers the assurance that all requirements have been met and confirmed by Celebrity employees,” said a press release.
“We were very impressed with how comprehensive the Sharecare Health Security VERIFIED system is and how easy it is for our employees to use,” said Lisa Lutoff-Perlo, President and CEO of Celebrity Cruises. “When the Celebrity fleet comes back into service, Sharecare will help review our strict ‘Healthy At Sea’ protocols so our guests can simply relax and enjoy their vacation.”
Sunset Bar on the Celebrity Millennium (Photo courtesy Celebrity Cruises)
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Celebrity program “Healthy at Sea” is a compilation of health and safety measures prepared in accordance with guidelines from health authorities, government agencies, and the company’s in-house team of health and safety experts.
“We commend Celebrity Cruises for not only reinterpreting the luxury experience with health security, but also for driving this ‘win’ for wellbeing that encourages people to do what they love – safely, confidently and responsibly” said Hermann Elger, EVP and general manager for travel, entertainment and health security at Sharecare.
“Like Celebrity, we recognize that a culture of accountability is key to containing the spread of COVID-19 and other public health threats so the industry can get back to business. As one of the first cruise lines to sail again in the US, Celebrity’s health efforts are setting a new standard of wellbeing for the passenger and on-board community. “
