From day-to-day business to months of work, FEMA offers its employees digital access to programs, benefits and services. These resources are designed to assist you in your work to assist others.
You can access the following employee resources from any location or computer.
FEMA travel assistance
Customer service support for FEMA Travel Card
Travel Card customer support
For cardholders and general inquiries, please contact FEMA Travel Card Client Support during regular business hours from 8:00 a.m. to 5:00 p.m. MF (EST).
Contact: 540-504-1900
Travel Card Assistance (outside of business hours / weekends)
For immediate help with issuing tickets in the evening, on weekends or on public holidays:
Contact Citibank’s 24/7 customer service team at 800-790-7206.
Citibank Customer Service can help cardholders with most emergency problems, including:
- Rejected Transactions
- Lost / stolen / compromised card
- Other critical issues that require immediate action to ensure you stay ready to travel.
Online access to the Travel Card
Manage your Travel Card account online with CitiManager.
Citibank’s online account management system provides cardholders with a single point of access to view:
- Explanations online
- Confirm account balances
- Pay bills
- Sign up for paperless statements
For more informations
For additional resources available to FEMA staff, visit FEMA intranet page or the Department of Homeland Security staff resources.
If you have any questions or concerns, send an email to FEMA Workforce Management Divisionthat supports FEMA’s readiness for action and the conduct of field operations.
